“Jim was an individual who inspired total respect, and founded a company not only as a place where employees could develop and emulate him, but for the franchisees, who could be businessmen like him and grow the system,” recalls former employee and franchisee Ramon Moral of Florida. “He was a true leader, a man we could respect. He was one from those earlier days when men would make a deal on a handshake, and when I shook hands with him, I knew I could believe his word completely.”